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Like most Towing and Recovery Company’s in the United States, Arens is a family owned business, which has grown from one light duty tow truck and humble beginnings to multi-vehicle fleet of medium and heavy-duty wreckers and recovery equipment. After 30 years, we have proved that if nothing else, we have staying power, along with towing power. Family values and the generosity that abounds in the Texas culture have taught us to appreciate our customers; moreover, we have learned how to maintain standards of towing excellence and customer satisfaction.
No business can survive without striving to provide a better standard of service, and Greg adopted “Excellence” as an early business philosophy. As our customer base expanded, so did the items that we tow or recover. Recovery technology also developed as hydraulic rams and booms, along with hydraulic winches replaced mechanical “A” frames and clutch activated mechanical winches. Load spreading nylon and carbon fiber slings often replaced high pressure, point of contact ropes and cables, and low-pressure air cushions have revolutionized the recovery of aluminum trailers and their cargo. Compressed air, gravity, and engineering science provide even fluid motion when up righting overturned tractor-trailers, preventing additional damage.
Greg like most towing company owners got into the business by accident or necessity. Newly wed, he needed to provide for his family, although a certified auto mechanic working for Marshall’s in Hempstead, Greg looked for additional ways to better himself and make more money. Marshall offered Greg additional after hours work driving the company light-duty wrecker. Greg liked the extra money, the satisfaction of helping people and the freedom driving a wrecker gave him. He was hooked!
Soon thereafter, Greg convinced his wife Ranelle that their future lie in leasing a Gas Station and owing their own wrecker. Greg read everything he could about towing and recovery and soon was a regular at the institutions offering advanced courses in Towing and Recovery. Not only did Greg and Ranelle grow their business, they added a son, Shannon to the family unit, who grew to follow Greg’s example and entered the family business.
Both Greg and Shannon Arens hold the highest certification offered by the Towing and Recovery Association of America (TRAA) and WreckMaster International. As a father and son team they are unbeatable in wrecking technology and vehicle recovery, and both are certified Haz-Mat specialists.
As their business and the industry grew, Greg and Ranelle became active members of the Texas Towing and Storage Association (TTSA) www.ttsa.org and assisted over the years to draft State Legislation along with other association members, helping regulate and protect the Texas towing industry from others with vested financial interests. Greg served for several years as President of the TTSA, and today remains an elected officer of the Association and holds the position of Parliamentarian.
Greg along with other officers of the TTSA helped author (Hill) and Sponsor (Carona) draft the legislation that became Texas House Bill 2094, better known as the 2007 Texas Towing Law. It is hoped this new law will steer the Towing and Storage Facility industry for years to come laying the groundwork for improved public awareness and cooperation with other Incident Management Professionals..
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